Terms of Service

Last Updated: [Insert Date]

Welcome to eHypermart.in! By using our website and services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General Information

  • eHypermart.in is an online Print-on-Demand (POD) eCommerce store that offers tote bags, clothing, and accessories in collaboration with Qikink as our fulfillment partner.
  • We operate only within India and provide Free Home Delivery across the country.
  • By accessing our website and making a purchase, you accept these Terms of Service and agree to be bound by them.

2. Orders & Payments

✅ All orders placed on eHypermart.in are final once processed.
✅ We use PayU as our third-party payment gateway, and all transactions are securely processed.
✅ Order Processing Time: 5-10 business days (depending on location).
✅ Cancellations: Allowed only within 6 hours of order placement.

💳 Payment Methods Accepted: Credit/Debit Cards, UPI, Net Banking via PayU.

🚫 We do not store any payment details on our servers.

3. Shipping & Delivery

  • Free Home Delivery is available across India.
  • Delivery timelines may vary depending on your location and logistics partner delays.
  • Tracking details will be shared once the order is dispatched.
  • If a package is lost in transit, we will initiate an investigation and offer a resolution accordingly.

4. Returns & Refunds

We accept returns only for misprinted or damaged products.

✔ Return Eligibility:

  • The product must be unused and in its original packaging.
  • Return requests must be initiated within 7 days of delivery.

✔ Refund Process:

  • Approved returns will be refunded to the original payment method.
  • If a refund is rejected, we may offer store credit instead.
  • Refund processing time: 5-7 business days after approval.

📩 To initiate a return, contact us via Email or WhatsApp.

🚫 Non-Returnable Items: Personalized/customized orders cannot be returned unless defective.

5. Intellectual Property & Usage Rights

🔹 All content, logos, product images, and designs on eHypermart.in are protected by copyright and trademarks.
🔹 You cannot use, reproduce, or distribute our content without permission.

🚫 Misuse of our website (e.g., scraping data, fraudulent activities, unauthorized reselling) is strictly prohibited.

6. Limitation of Liability

eHypermart.in is not liable for:

  • Delays in shipping due to unforeseen circumstances (weather, logistics issues, etc.).
  • Third-party failures (e.g., payment gateway issues, courier mishandling).
  • Misuse of products after delivery.

We reserve the right to cancel any order suspected of fraud or unauthorized activity.

7. Privacy & Security

Your data is handled securely as per our Privacy Policy.

  • We do not sell or share your personal data except for analytics & order fulfillment purposes.
  • Your payment details are processed through PayU—we never store sensitive financial information.

8. Changes to Terms of Service

📌 We reserve the right to update or modify these terms at any time.
📌 Continued use of our website after updates means you accept the revised terms.

9. Contact Us

For any inquiries, support, or concerns, please reach out to us:

📩 Email: support@ehypermart.in
📲 WhatsApp: [Insert WhatsApp Number]

📍 Business Hours: Monday – Friday (10 AM – 6 PM IST)

🔹 By using our website, you acknowledge and agree to these Terms of Service.

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