Refund and Return Policy

🕒 48-Hour Return Policy

We’re committed to delivering quality. If your order arrives misprinted, defective, or damaged, you have 48 hours from the time of delivery to request a return or refund.
⚠️ Return or refund requests made after 48 hours of delivery will not be accepted.

1. ✅ Eligibility for Returns & Refunds

We accept returns and refunds only for misprinted, defective, or damaged products.

✔ You can request a return or refund if:

  • The product is misprinted, damaged, or defective upon arrival.

  • The item is unused and in its original packaging.

  • The return request is made within 48 hours of delivery.

🚫 We do not accept returns or refunds for:

  • Change of mind or incorrect size selection (as all products are Print-on-Demand)

  • Personalized/customized orders, unless the product has a defect

  • Products damaged due to customer mishandling

  • Requests made after 48 hours of delivery

2. 📩 How to Request a Return or Refund

Step 1: Contact us within 48 hours of delivery at


Emailinfo@ehypermart.in


WhatsAppChat with us instantly!

  • Your Order Number

  • Clear photos of the issue

  • A brief description of the problem

Step 2: Once your request is approved, we’ll share return shipping instructions.

Step 3: After receiving and inspecting the returned item, we’ll process your refund or replacement.

3. 💰 Refund Process

  • Refunds will be issued to your original payment method within 5–7 business days.

  • Shipping costs are non-refundable, unless the product is defective

4. 🔄 Exchanges & Replacements

  • We offer replacements for defective items, based on availability orelse you may choose a refund or another item of equal value.

5. ❌ Order Cancellations

  • Orders can be canceled within 6 hours of placement

  • After 6 hours, orders go into production and cannot be canceled

6. 🕵️‍♂️ Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank statement

  • Contact your bank or payment provider (some processing delays may occur)

  • Still no luck? Reach out to us at info@ehypermart.in

 

By purchasing from eHypermart.in, you agree to this Refund & Return Policy.